Many types of healthcare plans are available today, ranging from traditional health maintenance organizations or HMOs, preferred provider organizations or PPOs, and high-deductible health plans or HDHPs with health savings accounts or HSAs. With various options, determining which plan best suits your needs cannot be very clear. By understanding the key attributes of different healthcare plans, you can evaluate them objectively and choose a plan that provides the right balance of coverage, flexibility, and cost. Check out Craft Concierge.

Types of Healthcare Plans

HMOs typically require that you get all your care from doctors and hospitals within the HMO’s network. With HMOs, you’ll have to pay less yourself but won’t have a lot of flexibility or variety in options- with PPOs; you will have flexibility but at a higher price. You will pay fixed copayments for in-network care and typically a percentage of the cost, or coinsurance, for out-of-network care. With HDHP, you’ll probably have to pay a low premium. You pay the full cost of care until you reach your deductible.

Coverage and Benefits

The coverage will vary between plans but typically includes doctor visits, hospital stays, emergency care, x-rays and testing, mental health services, substance abuse treatment, and preventive care. PPO and HDHP plans usually offer the most comprehensive coverage, and HMOs may require referrals to see specialists. Review each plan’s specific list of covered benefits to ensure your needs are included, such as maternity care or prescription drugs. PPOs and HDHPs often provide the widest range of benefits.

Cost Considerations

HMOs usually have the lowest copayments, while HDHPs have the lowest monthly premiums. PPO plans to fall in the middle. HDHPs require you to pay the full cost of care, except for free preventive services, until you reach your deductible, which can be $1,500-$3,000 per individual or more.


Check what your budget is and how much you can afford to pay yourself. HDHPs often provide catastrophic coverage to protect you from very high costs.

Prescription Drug Coverage

Most plans offer prescription drug coverage with varying copayments or coinsurance and limitations. HMOs typically provide coverage for generic and brand-name drugs. PPOs and HDHPs usually have tiered coverage, with the lowest copayments for generics, higher payments for brand-name drugs, and the highest for specialty drugs. Review each plan’s drug formulary to ensure any medications you currently take are covered or acceptable alternatives are available. Restrictions like prior authorization or step therapy may apply.

Additional Services and Benefits

When selecting a healthcare plan, it is advisable to seek out plans that are available in your specific state. For instance, if you reside in California, you can look for California Medicare plans. When choosing a plan, also look for additional benefits like telemedicine consultations, wellness programs, and dental or vision coverage. See which additional benefits are most meaningful to you and how much coverage plans provide for hearing aids, chiropractic or alternative care, and long-term care or disability insurance, which can provide important financial protection. Don’t forget to consider enrolling during your Initial Enrollment Period Medicare to ensure you get the coverage you need when you’re eligible.

Flexibility and Access

HMOs typically offer the least flexibility in the choice of providers and scheduling of appointments but may have convenient services like online appointment scheduling. PPO and HDHP plans usually provide the greatest flexibility and choice, and they may offer online services, mobile apps, medical advice, or wellness hotlines. Consider how easily each plan allows you to access care from your preferred providers and facilities.

Customer Service and Support

Pay attention to the quality of each plan’s customer service, including reputation and customer satisfaction ratings. Consider the availability of phone support, online chat, and mobile apps.


Clear communication, a user-friendly website or portal, and responsive, knowledgeable support staff can help ensure the best experience using your benefits.

Enrollment Periods and Deadlines

Be aware of your enrollment window for signing up for a healthcare plan, typically during fall’s open enrollment period. Watch for deadlines to enroll or make changes to coverage and familiarize yourself with qualifying life events that may allow enrollments or changes outside the regular period, such as having a baby or losing job-based coverage.

Personal Healthcare Needs

Consider your overall health, medical conditions, prescription needs, care providers, and anticipated procedures to determine how well each plan will suit your necessary level of coverage. Make a list of key factors and priorities to help determine the right plan choice based on your healthcare needs and expectations for access, service, and cost.


No single healthcare plan type provides the perfect solution for everyone. By understanding the options available to you, evaluating your needs, priorities, and budget, and reviewing the specific benefits, services, flexibility, and costs of different plans, you can make an informed choice that provides coverage tailored to your healthcare situation. The time spent researching and comparing plans will give you confidence in choosing a healthcare solution that fits your health requirements and financial comfort level.